Features Engineered for Modern Gym Scale & Profit

Explore the complete operating system and Gym ERP engineered to eliminate revenue leakages, automate biometric turnstile gates, and run your fitness business on complete autopilot.

Real-Time Turnstile Sync
1-Click WhatsApp Invoices
100% Data Privacy Masking
Multi-Branch Roaming

1. Member Management

6 Core Features

Manage Members

Store and manage complete member profiles including name, mobile number, address, photo, ID proof, assigned batch, and restriction status. Onboard members directly via CRM, self-registration QR codes, or bulk Excel imports.

QR Registration Excel Import Renewal Schedules

Biometric Attendance & Door Access

Direct hardware integration with biometric turnstiles and smart doors (eSSL, ZKTeco, TimeWatch). Automatically blocks entry on membership expiry or overdue payments and denies entry outside permitted hourly shifts.

Auto Gate Lock Time-Slot Rules Offline Memory

BMI & Body Measurement

Track vital fitness metrics with customizable body measurement fields. Schedule next BMI evaluation dates, capture before/after transformation photos, and share progress graphs directly via WhatsApp.

Visual Progress WhatsApp Share Macro Analytics

Membership Lifecycle

Monitor active, upcoming, expiring, and expired memberships in real-time. Apply temporary membership freezes or extensions with manager OTPs, and track complete package upgrade histories in one click.

Membership Freeze Extensions Audit Logs

Member Mobile App Access

Empower gym members with dedicated iOS and Android mobile apps. Features include contactless turnstile QR check-in, personalized workout and diet meal plans, fee payment receipts, and class booking schedules.

iOS App Android App Digital Invoices

Member & Retention Reports

Generate in-depth reports for member growth, expiration forecasts, renewal conversion rates, and churn patterns. Export filtered multi-branch data directly to Excel or PDF for business reviews.

PDF Reports Retention Analytics Data Export

2. Memberships & Sales Management

4 Core Features

Manage Membership Packages

Create and configure flexible plans including Basic, Personal Training (PT), Couple, Annual, and Guest Passes. Set custom durations, registration fees, 18% GST rules, and session quotas with automated renewal workflows.

Custom Pricing GST Rates Couple Plans

Sales Reports & Cash Flow

Track real-time collections across daily collections, plan popularity, discount impact, and staff sales targets. Visual graphs broken down by UPI, Cash, Credit Card, and Direct Bank Transfers.

UPI / Cash / Card Staff Targets

Admission & Processing Fees

Configure mandatory one-time registration fees or waiver discounts during promotional marketing campaigns. Admission charges automatically integrate with digital GST receipts.

Promo Waivers Digital Receipts

Advanced Split & Future Sales

Execute complex sales with partial split payments, future activation dates, installment schedules, and promo code discounts while automatically dispatching instant WhatsApp payment receipts.

Future Start Dates Installments

3. Gym Finance & GST Billing

4 Core Features

GST Invoices & Digital Receipts

Issue 100% GST-compliant tax invoices with automatic HSN/SAC code mapping, CGST/SGST calculations, and gym logo branding. Generate one-click PDF downloads and instant WhatsApp delivery.

18% GST Compliant Instant WhatsApp PDF

Fee Dues & WhatsApp UPI Links

Track unpaid installments and pending fee dues in a single click. Dispatch automated WhatsApp billing reminders containing direct 1-click UPI links (GPay, PhonePe, Paytm) to settle dues directly into your gym account with 0% gateway commission.

Direct UPI Link Auto Reminders

Expense Management & P&L

Log gym operating expenses such as rent, electricity, equipment maintenance, housekeeping, and supplements. Attach digital expense receipts for automatic real-time Profit & Loss (P&L) calculations.

Receipt Upload Live P&L Sheet

Cashier Audits & Anti-Theft Logs

Comprehensive audit trail for every rupee collected, refunded, or discounted. Prevent reception cash leakage with cashier-specific shift closing summaries and daily bank reconciliation sheets.

Anti-Theft Lock Shift Closing Report

4. Diet & Workout Management

2 Core Features

Custom Diet & Macro Meal Planner

Build personalized nutrition charts with custom macro meal planning (calories, protein, carbs, fats) and scheduled meal timings. Assign templates directly to the Member Mobile App or export printable WhatsApp PDFs.

Calorie / Macro Target In-App Delivery

Workout Regimens & Exercise Routines

Design customized workout routines (Weight Loss, Hypertrophy, CrossFit, HIIT) with specific sets, target reps, and rest intervals. Trainers can track member adherence live from the Trainer App.

Sets & Reps Tracking Trainer App Sync

5. Staff & Access Permissions

1 Core Feature

Role-Based Access Control (RBAC) & Privacy Masking

Safeguard financial reports and private member phone numbers with granular role permissions. Assign dedicated access profiles for Branch Managers, Front Desk Receptionists, Personal Trainers, and Accountants. Sensitive phone numbers can be masked to prevent staff client data theft.

4 Role Profiles Phone Masking Manager OTP Approvals

6. Attendance & Workforce Payroll

2 Core Features

Staff Biometric Check-In & Shifts

Capture staff clock-in/out timestamps automatically via biometric devices or manual manager overrides. Track shift timings, overtime hours, late-arrival penalties, and leave balances in real-time.

Biometric Clock-in Shift Management

Automated Payroll & PT Commissions

Calculate monthly salary slips with automated Personal Trainer (PT) commission payroll, attendance deductions, and session-based payout splits.

PT Session Split Auto Salary Slips

7. Smart Chatbots & Lead Capture

2 Core Features

24/7 Interactive AI Website Chatbot

Engage 24/7 web visitors with an automated conversational AI chatbot. Answers pricing queries, captures visitor phone numbers, and schedules free trial workout appointments into your CRM on autopilot.

24/7 AI Bot Free Trial Booking

Multi-Channel Lead Webhooks

Seamlessly integrate Facebook Lead Ads, Instagram DMs, Google Forms, and website inquiries directly into your gym's sales pipeline with zero manual data entry.

Meta Ads Sync Instant Lead Alert

8. Sales Pipeline & Lead Management

5 Core Features

Visual Sales Pipeline (Kanban)

Track gym inquiries across stages: New Inquiry, Trial Booked, Trial Attended, Follow-up Scheduled, Won, and Lost. Assign follow-up reminders to reception staff.

Visual Stages Staff Assignee

Walk-In Visitor Registration

Fast front-desk visitor registration with instant welcome WhatsApp messages and automated trial pass generation.

Welcome WhatsApp Fast Intake

Follow-Up & Missed Call Reports

Filter leads by next contact date, status, assigned sales counselor, and source channel to eliminate missed conversion opportunities.

Call Reminders Overdue Alerts

Sales Conversion Dashboards

Real-time visibility into enquiry-to-paid membership conversion ratios, counselor performance metrics, and top-performing marketing campaigns.

Conversion Rate ROI Metric

Lead Demographic & Behavioral Insights

Analyze peak inquiry time slots, preferred membership types, and demographic trends to optimize staffing, equipment upgrades, and promotional pricing.

Peak Hours Audience Demographics

9. WhatsApp Cloud Automation

2 Core Features

Automated Expiry & Fee Alerts

Trigger automated WhatsApp notifications 7 days, 3 days, and 1 day prior to membership expiration with customized renewal offers and direct payment links.

Scheduled Drip 1-Click Pay

Promotional Bulk Broadcasts

Broadcast official Meta-compliant WhatsApp announcements for festive discounts, new workout batch schedules, and gym holiday notices to active and inactive members.

Meta API Approved Segment Filtering

10. POS Store & Supplement Inventory

3 Core Features

Supplement & Merchandise Catalog

Manage stock levels with POS supplement store inventory, barcode SKU tracking, cost prices, selling margins, and automated stock deduction.

Barcode SKU Expiry Tracking

Supplier & Purchase Restocking

Maintain supplier profiles, generate purchase orders, log inventory inward receipts, and receive automated low-stock warnings before popular items run out.

Low Stock Alerts Purchase Orders

POS Quick Billing Terminal

High-speed point-of-sale billing at reception with barcode scanner support, flexible payment split options (Cash/UPI/Card), and automated inventory stock deduction upon sale.

Instant POS Billing Auto Stock Deduction

11. Marketing & Meta Pixel Tracking

1 Core Feature

Meta Pixel & Audience Conversion API

Track website visitors and form registrations using integrated Meta Pixel & Google Conversion API. Run high-ROI retargeting ad campaigns to convert dropouts into active paying members.

Meta Pixel API Retargeting Ads Attribution Tracking

12. Special Access & Multi-Branch Control

3 Core Features

Gym Asset & Equipment Maintenance

Keep detailed records of all gym equipment (treadmills, cable stations, dumbbells), purchase warranties, service contracts, and scheduled AMC maintenance alerts.

AMC Alerts Warranty Vault

Digital Locker Allocation

Assign dedicated or shared lockers to members with deposit tracking, rental renewal dates, and digital master key allocation histories.

Locker Allocation Deposit Log

Multi-Branch Central Master Dashboard

Command multi-location fitness chains with central multi-branch master control. Compare live check-in volumes, unified revenue collections, staff payroll, and cross-branch roaming permissions seamlessly.

Central Headquarters View Cross-Club Roaming Consolidated Revenue

Ready to Supercharge Your Gym Operations?

Join 500+ successful gyms and fitness clubs across India using GymSmart ERP to automate turnstile check-ins, WhatsApp billing, and multi-branch scale.

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