Contact GymSmart:
Book a Free Live Demo & Support
Connect directly with our Surat engineering & product team. Schedule a 1-on-1 personalized live demo, test plug-and-play biometric turnstile integration, or request 100% free assisted data migration from your old gym software.
Direct Channels & Helpdesk
Surat Corporate Headquarters
Visiting Hours: Mon–Sat, 10:00 AM – 6:00 PM IST
Schedule Your Personalized Live Tour
Select your preferred date & time for a 15-minute live screen-share walkthrough customized to your gym size, fee collection & biometric turnstile gates.
What Happens During Your 1-on-1 Live Demo
No generic videos. We host a live screen-share session customized to your fitness facility's exact challenges, member strength, and biometric hardware setup.
Tailored 15-Min Live Tour
Connect with a fitness ERP specialist on Google Meet or Zoom. We tailor the walkthrough to your exact club type: single commercial gym, boutique fitness studio, or 50+ branch chain.
WhatsApp UPI Billing in Action
Watch live as renewal notifications, direct UPI payment links, and instant GST invoices are dispatched to a test phone in seconds. See how auto-lock eliminates fee leakage.
Biometric Turnstile Sync Test
See live eSSL, TimeWatch, ZKTeco, and facial recognition gate sync over LAN. We demonstrate our low-latency relay drivers and offline punch buffer that ensures zero proxy member entry.
2-Hour Assisted Excel Migration
Review our zero-downtime onboarding process. Send us your Excel roster or old software export, and our technical team migrates member profiles and balance dues in under 2 hours.
Visit Our Surat Engineering & Hardware Lab
Unlike resellers who outsource support, our core engineering and turnstile testing lab operates directly from Variyav, Surat. Gym owners, franchise operators, and hardware technicians are welcome to visit our testing facility by appointment.
Demo, Biometric & Migration FAQs
Clear answers to common questions before scheduling your personalized live walkthrough.
What happens during the 1-on-1 live demo?
Our product specialist shares their screen over Google Meet or Zoom, demonstrating live WhatsApp billing, biometric turnstile syncing, member diet/workout apps, and trainer commission calculation tailored specifically to your gym workflow.
Is there any cost or commitment to book a demo?
No, the demo is 100% free and comes with zero commitment. You will also receive a 14-day free trial account with sample data to test all features yourself on your mobile phone and desktop.
Can you verify my existing biometric machine compatibility?
Yes! Tell us your machine brand (eSSL, TimeWatch, Realtime, ZKTeco) during the demo. We will show you the exact plug-and-play LAN/Cloud integration steps and offline punch verification with zero third-party bridge software required.
How quickly can our gym go live after sign up?
Within 15 minutes! If you have existing member records in Excel, our onboarding team imports your active members, pending fee balances, and expiry dates in under 2 hours with 100% data accuracy and zero gym downtime.
Does GymSmart support offline biometric punching if internet drops?
Yes. Turnstile gates and facial biometric machines continue authenticating valid active members and recording punch timestamps locally on internal hardware memory even during broadband internet outages. When connectivity restores, all access logs sync instantly to cloud servers.
How is our member contact data protected from staff downloading?
GymSmart enforces strict Role-Based Access Control (RBAC) in compliance with India's Digital Personal Data Protection (DPDP) Act 2023. Front-desk staff and trainers cannot export customer contact lists or view unmasked mobile numbers, protecting your business database from employee theft.